Managed IT Services

“Managed IT Services: Empowering businesses with proactive, cost-effective IT management to enhance performance, security, and operational efficiency.”

Our Managed IT Services provide your businesses with comprehensive technological support that transforms your IT infrastructure from a potential challenge into a strategic advantage.

We deliver a holistic approach to technology management, handling everything from network infrastructure and security to software updates and strategic technology planning, ultimately helping you leverage technology as a powerful tool for growth and competitive differentiation.

  • Proactive monitoring, enhanced cybersecurity

    We help you manage your technology, gaining access to proactive monitoring, enhanced cybersecurity, and  add cutting-edge solutions without the overhead of maintaining an internal IT department.

  • Cost-effective solutions

    Our services offer scalable, cost-effective solutions that enable your organization to reduce operational expenses, improve productivity, and focus on core business objectives while receiving 24/7 expert support and continuous technological innovation.

Managed Security Services

“Managed security services provide 24/7 threat detection, prevention, and response, safeguarding your business with expert cybersecurity solutions.

Our Managed Security Services (MSS) provide comprehensive cybersecurity protection for your business, offering 24/7 monitoring, threat detection, and rapid incident response. These services encompass a wide range of solutions including firewalls, intrusion detection, vulnerability assessments, and compliance management.

By leveraging our advanced technologies and specialized knowledge , we strengthen your security posture, reduce operational costs, and allow you to focus on core business activities. We offer scalable, cost-effective solutions that adapt to evolving cyber threats, ensuring businesses stay protected against sophisticated attacks while maintaining regulatory compliance.

This outsourced approach not only enhances an organization’s cybersecurity capabilities but also provides access to cutting-edge tools and expertise that would be challenging and expensive to maintain in-house

Help Desk Services

“Managed IT Services: Empowering businesses with proactive, cost-effective IT management to enhance performance, security, and operational efficiency.”

“Fast, reliable remote support for everyday technical issues.”

Our Help Desk Services provide a centralized platform for addressing customer and employee inquiries, resolving technical issues, and ensuring smooth operations within an organization. Acting as the first point of contact, help desks streamline support processes through ticketing systems, automated workflows, and self-service options, enabling efficient issue resolution. They integrate various communication channels like email, chat, and phone to enhance accessibility and responsiveness.

Modern help desks often leverage advanced technologies such as AI and cloud computing to deliver scalable, flexible support while improving user satisfaction. By centralizing support functions and offering actionable insights into performance metrics, help desks play a crucial role in enhancing customer experience, boosting team productivity, and maintaining operational continuity

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Solutions

COMPREHENSIVE IT SERVICES INCLUDE

  • Network

    Cloud services are network dependent, which is why Ondamax network management and monitoring services have become critical to IT.

  • Service desk

    Ondamax 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

  • Infrastructure

    Ondamax ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

  • Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

  • Applications

    Ondamax supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

  • Managed services plus

    Ondamax provides advanced management tools to clients who want to take their IT Service Management to a higher level.

INDUSTRIES WE SERVE

WE WORK WITH GLOBAL BRANDS

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, NanoSoft has you covered with industry compliant solutions, customized to your company’s specific needs.

Jeffrey

Being back with Ondamax just gives me peace of mind knowing that my technology is functioning seamlessly behind the scenes without it interfering with and disrupting our day-to-day operations.

Jeffrey
Brooklyn, NY
Richard

Very late in the day, I received a request from our director to obtain a quote for software and laptops. We needed them by noon the next day. But John Doe was able to get those to us first thing in the morning.

Richard
New York, NY
Why choose us

REASONS TO PARTNER WITH ONDAMAX

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    In more than 30 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Stop wasting time and money on technology. Explore our company

How It Works

GET A IT SOLUTIONS QUOTE

Please contact our team or complete the form below. A representative will contact you shortly.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Choose Your Plan

    If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.

  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.